Even more help available! You can now access Visiba Care's Help Centre directly via the platform! In our newHelp Centre you can find the manuals per user permission and always up to date, quick guides for the most frequently used workflows, video tutorials as well as tips and inspiration to make your work in Visiba Care even smoother. Enjoy the new Visiba Care!
Contains releases: Office web 5.10, Android 2.28, iOS 3.28, Patient web 4.28.
Healthcare practitioners
NEW FUNCTIONS
- The Visiba Care Help Centre is now available with manuals, video tutorials, guides and tips accessible directly from the platform.
IMPROVEMENTS:
- Booking an appointment with a time that has passed is no longer an accessible option.
- Missing payments are visible directly on the Participants row. Once the payment has been received, it will be displayed by showing the detailed participant information.
BUG FIXES:
- The week numbers for 2021 are now correctly displayed.
Administrators
NEW FUNCTIONS
- The Visiba Care Help Centre is now available with manuals, video tutorials, guides and tips accessible directly from the platform.
BUG FIXES:
- The statistics exports on Closed conversations now include healthcare professional-initiated conversations.
- Filtering on reception is now working in the user overview for Global administrators.
Schedulers
NEW FUNCTIONS
- The Visiba Care Help Centre is now available with manuals, video tutorials, guides and tips accessible directly from the platform.
IMPROVEMENTS:
- Missing payments are visible directly on the Participants row. Once the payment has been received, it will be displayed by showing the detailed participant information.
BUG FIXES:
- The week numbers for 2021 are now correctly displayed.
- The timeslot templates are now filtered based on the healthcare professional you are scheduling for.
Patients
IMPROVEMENTS:
- Support for iOS 11 is now removed. A small percentage of iOS users was using iOS 11, and all phone models supporting iOS 11 also support iOS 12 with a simple update.
BUG FIXES:
Android
- The wrong colour was displayed in the button when the Message sent confirmation was displayed. This issue is now fixed.
- Guest users trying to access a cancelled appointment are now presented with the correct information again.
iOS
- Guest users trying to access a cancelled appointment are now presented with the correct information again.
Web
- Guest users trying to access a cancelled appointment are now presented with the correct information again.