Aligning your resources in Visiba Care now becomes more streamlined, as schedulers and healthcare practitioners can reassign message conversations to another healthcare practitioner – a function that can be extra valuable in cases of absence or in the need of an additional expertise. Schedulers can also enjoy a new feature which irons out their digital flow, as they can access the calendar of the healthcare practitioner they are scheduling for and check their available times. Extra focus was given this release on improving existing functions and making them smoother – along with the regular bug fixes for all. Enjoy the new Visiba Care!
Contains releases: Office web 5.9, Android 2.27, iOS 3.27, Patient web 4.27, Red Robin 1.26
Healthcare practitioners
NEW FUNCTIONS
- It is now possible to re-assign a message conversation to a colleague from the message view.
IMPROVEMENTS:
- Support for using the 'Tab' button/function has been improved in the invitation flow: The cursor now remains on the invitation page once the booking has been initiated.
- Entering the invitation flow by clicking on time-slots in the past is now prevented.
BUG FIXES:
- Archived messages without attached forms now display the New conversation button
- In the invitation flow when the mobile number is used to identify patients, you can now invite the patient representative along with the person they are representing.
Administrators
IMPROVEMENTS:
- When entering a new Statistics view, you do not have to select a 'to' date to export the report.
- The exported Started activities spreadsheet file now starts on the top of the exported data tab.
- In the Users list, the Healthcare professional user role is now represented as Performer (was previously displayed as User).
BUG FIXES:
- When accessing the User list from the Global settings reception, the assignments on users were missing. This issue is now fixed.
- It is now possible to export payments on a global level.
Schedulers
NEW FUNCTIONS:
- It is now possible to re-assign message conversations among healthcare practitioners in your reception.
- You can now access the calendar history of the healthcare practitioner you are scheduling for.
IMPROVEMENTS:
- Support for using the 'Tab' button/function has been improved in the invitation flow: The cursor now remains on the invitation page once the booking has been initiated.
- Since it is not possible to reschedule a multiparty booking, the Reschedule button is now hidden for multiparty calls.
- Entering the invitation flow by clicking on time-slots in the past is now prevented.
Patients
NEW FUNCTIONS:
Red Robin
- There is now a new entrance view for patients entering their symptoms before the chat, leading to a smoother flow.
IMPROVEMENTS:
- The SMS and e-mail notifications are better managed to match the language selected in the app
Android
- The app review functionality for Google Play, displayed to patients after their consultation, has been updated to a new and improved view.
iOS
- There is now a new image and file upload view for iOS 14 users
BUG FIXES:
Android
- There were issues with the automatic fill of the SMS authentication code during the registration as a patient. This issue is now fixed.
iOS
- There were some layout issues with the SMS code view on small screens. This issue is now fixed.
- When swiping to go back, there were some issues with the colour in the navigation bar. This issue is now fixed.
- Fixed a number of layout issues in registration flow.
- In the Settings view, some buttons had incorrect redirections. This issue is now fixed.
- Resolved a number of visual and functional bugs related to image, video, and file uploading for iOS 14 users.
- When selecting language in the app, the available language choices are now displayed in the language the app is currently used in instead of always being shown in English.
- In the country selection view at login, the available countries are now displayed in the correct format.
- There were some issues with sending movie clips in the chat during a video consultation. These issues are now resolved.
- The images in the Apple format HEIC are how converted to JPEG automatically when uploaded to the platform.
Web
- A patient representative was unable to join a drop-in queue without authentication. This issue is now fixed.
- When logging in after clicking a deep-link containing certain parameters, the parameters did not come through This issue is now fixed.