Uplifting quality in Visiba Care

Simon Leppänen

<span id="hs_cos_wrapper_name" class="hs_cos_wrapper hs_cos_wrapper_meta_field hs_cos_wrapper_type_text" style="" data-hs-cos-general-type="meta_field" data-hs-cos-type="text" >Uplifting quality in Visiba Care</span>

This release contains a part of our hard work and laser focus on quality. During the past few weeks, we focused on fixing several bugs and giving the users an ironed out experience and a smoother flow. In addition, we have made some improvements in the video call function: Healthcare professionals and patients using the web interface can now select to see themselves in a large view during the call to facilitate demonstrations. Enjoy the new Visiba Care!
Contains releases: Web 4.17, Android 2.14, iOS 3.17


Healthcare professionals

 

NEW FUNCTIONS:

  • To make it easier to see what you are showing the patient, you can now choose to see yourself in the large view in the call.

BUG FIXES:

The following issues have been fixed:

  • The interface was sometimes freezing if a user has multiple roles on different receptions.
  • Profile image was always cropped in the middle regardless of whether the image had been moved.
  • The thumbnail of images uploaded in call chat was not always showing.
  • Profile images were not working after changing the main URL of the service.
  • Images appeared as if they are loading when a user uploads several images at once to a messaging conversation with the patient as the receiver.
  • The text “Patientens personnummer” was not being translated to other languages when inviting a patient with a representative.
  • Users were previously unable to delete their username once having entered one. It reappeared when reloading the page.
  • The video was switching back to the wrong camera after screen sharing, if the user had manually switched the camera before screen sharing.
  • Users were unable to view forms in the calendar history.

Administrators


IMPROVEMENTS:

  • Reception administrators can now edit and update information for users. To enable this function, the user has to have access to the same reception(s) as you.

BUG FIXES:

The following issues have been fixed:

  • The interface was sometimes freezing if a user has multiple roles on different receptions.
  • Reception administrators were not able to view the pages and questions of forms.
  • Free pass reference number was not included in payments export.
  • Users were previously unable to delete their username once having entered one. It reappeared when reloading the page.

Schedulers


BUG FIXES:

The following issues have been fixed:

  • Users were previously unable to delete their username once having entered one. It reappeared when reloading the page.

Patients

 

NEW FUNCTIONS:

  • To make it easier to see what patients are showing to the healthcare professional, they can now choose to see themselves in the large view during a call via the patient web interface.

IMPROVEMENTS:

Android

  • Patients using screen reader or voice over as an accessibility tool, will now get notified with audio when receiving a new message in the chat during a call.
  • Changed maximum file size to 100 MB when uploading files before contact or in the call chat.

iOS

  • Patients using screen reader or voice over as an accessibility tool, will now get notified with audio when receiving a new message in the chat during a call.
  • Changed maximum file size to 100 MB when uploading files before contact or in the call chat.

Web

  • Changed maximum file size to 100 MB when uploading files before contact or in the call chat.

BUG FIXES:

The following issues have been fixed:

Android

  • Patients were not always able to upload multiple pictures before contact, if one of the pictures were taken in horizontal mode during the upload.
  • The latest downloaded receipt was not showing if several receipts had been downloaded.
  • App no longer writes NULL instead of the initial of the last name if the name contains unnecessary spaces before or after it.
  • The image was mirrored with switching to the back-camera in the call.
  • The image was turning out mirrored when switching back to front-camera after having first switched to back-camera.

iOS

  • Patients were able to only book available times with the originally selected reason for visit, even though the filter had been cleared. The patient received an error message.
  • The image was mirrored with switching to the back-camera in the call.
  • The image was turning out mirrored when switching back to front-camera after having first switched to back-camera.

Web

  • The thumbnail of images uploaded in the call chat was not always showing.