Visiba Care February 2020

Unboxing messaging payment

February 21, 2020

Your digital consultation flow in Visiba Care is now running even smoother with even less administration and a tighter flow for the patients. With this new release, patients can pay directly when they start a new messaging conversation. Does it sound interesting? Get in touch with your Customer Success Manager to activate the function! In addition, notifications were a highlight of this release, with new SMS notifications introduced for  both healthcare professionals and patients. Check out what's coming up in Visiba Care 4.16 below!
Contains releases: Web 4.16.0, Android 2.13.0 and iOS 3.16.0


Healthcare practitioners

news:

  • New SMS notification when a patient books an appointment.
  • New SMS notification when a patient cancels an appointment.

IMPROVEMENTS:

  • Changed wording of Notices to Notifications throughout the platform.

BUG FIXES:

  • Clicking on Drop-in: History now functions in the same manner as the other Drop-in menu options, when selecting a room. 
  • Fixed displaying the wrong text on Call button when viewing a drop-in patient who is currently managed by a colleague.
  • Fixed forms that are set to be shown after the call not being displayed in the drop-in history. 
  • Fixed appointment reminder as push notification being sent out for reserved bookings that have not yet been paid for.

Administrators

news:

  • Patients can now pay directly when starting a messaging conversation.
    ⚠️ Contact your Customer Success Manager before activating this feature. 

bug fixeS:

  • Fixed text for publishing/making form accessible on a practice being switched around.
  • Fixed not being able to search a healthcare practitioner's name, if the name accidentally contains a space before the first letter.

Schedulers

bug fixeS:

  • Schedulers can now again access the healthcare practitioners’ appointment templates when scheduling in the calendar.

Patients

news:

Web/Android/iOS

  • Patients can now pay for starting a messaging conversation directly in the app.
  • New SMS notification when an appointment is cancelled.
  • New SMS notification when an appointment is re-scheduled.

Android/iOS

  • New design for logging in to the service

IMPROVEMENTS:

Android

  • Updated Webex SDK to the latest version.
  • All opening hours for drop-in rooms are now always visible.
  • The entire content of a case in My cases is now always visible.

iOS

  • New design for selecting language.
  • All opening hours for drop-in rooms are now always visible.
  • The entire content of a case in My cases is now always visible.

Web

  • Twilio updated to the latest version.

BUG FIXES:

Web

  • Fixed forms set to be shown after the call not being displayed for patients using a drop-in room anonymously.

Android

  • Fixed an issue where, at rare occasions, a patient was asked to log in when called while queueing for an anonymous drop-in room.

iOS

  • Fixed inability to scroll in practice selection list when the keyboard is open.
Visiba Group AB
Adolf Edelsvärds Gata 11 Göteborg, 414 51
Phone: 0761993666